Terms of Service
1. Acceptance of Terms
By accessing or using this website (the “Site”) or purchasing products from Nibble & Nourish® (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please discontinue use of the Site.
These Terms govern your use of:
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- this website,
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- any purchases made through the Site,
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- any subscriptions, and
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- any services offered through the Site.
2. Eligibility
To use this Site or make a purchase, you must:
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- be at least 18 years old, and
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- be legally capable of entering into a binding contract.
By using the Site, you represent that all information you provide is accurate, current, and complete.
3. Account Creation & Security
If you create an account on our Site:
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- You agree to provide accurate and current information.
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- You are responsible for maintaining the confidentiality of your login credentials.
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- You agree to notify us immediately of any unauthorized access or use.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Product Information & Availability
We make reasonable efforts to accurately display product information, including:
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- ingredients,
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- packaging,
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- sizing,
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- photography.
However:
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- Product appearance may vary slightly due to device or screen settings.
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- All products are subject to availability.
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- We reserve the right to modify, limit, or discontinue products at any time without notice.
5. Orders & Payment
When placing an order:
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- You authorize us to charge your selected payment method for the total amount.
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- We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or errors.
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- Prices, promotions, and availability are subject to change without notice.
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- Discounts or promotional offers may be limited in duration or quantity.
You are responsible for any applicable taxes or fees.
6. Shipping, Delivery & Risk of Loss
Shipping timelines shown at checkout are estimates only.
Once an order is handed to the carrier:
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- Risk of loss passes to you.
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- We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
You are responsible for providing accurate and complete shipping information.
7. Returns, Refunds & Satisfaction Guarantee
We stand behind our products and want you to be satisfied with your purchase.
If you are unhappy with your order:
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- Email hello@nibblenourish.com
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- Include your order number and a brief description of the issue
We may offer a replacement, store credit, or refund at our discretion.
Limitations:
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- Applies to first-time purchases of a specific product
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- Excessive or repeated refund requests may be denied
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- We may request photos for quality assurance purposes
This policy does not override any consumer rights provided by applicable law.
8. Subscription Terms (If Applicable)
If you enroll in a subscription:
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- You authorize recurring charges at the selected interval
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- Subscriptions renew automatically unless canceled
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- Pricing at renewal may change with notice
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- You may modify or cancel your subscription through your account or by contacting support
You are responsible for canceling before the next billing cycle to avoid charges.
9. Intellectual Property
All content on this Site, including:
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- branding,
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- trademarks,
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- product names,
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- text,
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- images,
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- logos,
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- graphics,
are the property of Aureli, LLC and is protected by U.S. and international intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.
10. User Conduct
You agree not to:
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- use the Site for unlawful purposes,
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- interfere with Site functionality,
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- attempt unauthorized access,
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- scrape or extract data,
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- resell our products without authorization,
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- upload malicious code.
Violations may result in termination of access.
11. Third-Party Links
The Site may include links to third-party websites or services.
We are not responsible for:
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- their content,
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- their policies, or
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- any damages resulting from their use.
Your interactions with third parties are solely between you and them.
12. Disclaimers
To the fullest extent permitted by law:
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- Products are provided “as is” except where expressly stated.
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- We do not guarantee uninterrupted or error-free Site operation.
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- Individual pets may respond differently to treats.
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- Our products are intended as treats or supplemental feeding only and are not intended to diagnose, treat, cure, or prevent any disease.
Always supervise pets while feeding and consult your veterinarian if you have concerns.
13. Limitation of Liability
To the fullest extent permitted by law:
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- Aureli, LLC shall not be liable for indirect, incidental, consequential, or punitive damages.
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- Our total liability is limited to the amount you paid for the product giving rise to the claim.
Some jurisdictions may not allow certain limitations.
14. Indemnification
You agree to indemnify and hold harmless Aureli, LLC from any claims, damages, losses, or expenses arising from:
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- your misuse of the Site,
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- violation of these Terms,
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- violation of third-party rights.
15. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in state or federal courts located in Florida.
16. Changes to Terms
We may update these Terms at any time.
Changes take effect when posted. Continued use of the Site constitutes acceptance of revised Terms.
17. Contact Information
Aureli, LLC
St. Petersburg, Florida
Email: aurelillc@gmail.com